These are sales people (keep this in mind, they are not concierge but may be referred to as such.) Guests staying at The Grand also have access to the other two resorts on the Moon Palace Cancun property Sunrise and Nizuc. Unwind in our luxurious accommodations. Finish the perfect day off in crystal-clear waters . They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. Tuna poke served in a coconut bowl. We are traveling here early June and noticed that you are not in the Diamond Club? We really liked the one by Cuzco restaurant closer to the ocean. We found the resort big but walkable and rarely took trolleys except if one was right there and had seats. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. At least $200 in $1 or $5 bills. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. What to do???? Parents can also stay and let their younger ones play. They will also like the shows in the evenings. Are there activities for that age? One of the buildings illuminated at night. And that's just The Grand property . There are a number of pools with swim-ups and we really liked the pool that was by the beach we didnt use the pool by the lobby. The meat literally fell of my fork. Here are some tips to help make the most of your vacation at Moon Palace. Do you know what is included with that? Great review! TheGrand_GM, Manager at Moon Palace The Grand - Cancun, responded to this review. Delicious. Thanks! The shower in our room even had kids shampoo. Hi & as others have said, thank you for all the details in your review. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. That was another complaint on TripAdvisor by non Diamond Elites. Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. Trip. Hello and thank you for the incredible review, comments, and photos! We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. I hope this helps. Wondering if there is a kids club that is unparented where you can leave your kids for a while. The table is even lower to the ground so kids can serve themselves. This is the mega-playroom that is located at the Water Park. 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. We thank you for your support. And so will your 4 year old. . Do you have any info on how you get the diamond access? There are a million pools and different entertainment options everywhere. Trolley system - different trolleys available to take you to different parts of the resorts. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. Also do they provide a kettle in rooms? Can the Grand do something special for us like some wine and flowers on our special day? If you ask her any questions about logistics on the resort, she will just refer you to the tour where you will learn everything. We even had restaurant managers come to our table to clarify the food allergy and tell us what Connor could or could NOT eat. These seafood mini-tacos were incredible. What is cost for golf? Hello, Because The Grand is so new (at the time of publishing this blog post), we had a hard time finding information about the resort (besides the company website). I would suggest you speak to Palace Resorts about Diamond Status. thanks for your review. Very clean comfortable room, water slides, kids club, great restaurants. We didnt book ahead of time and we didnt have any problems getting in. Im glad that youve found the review helpful. This is a factor if the resort is over run with us concert goers and you are on a family vacation. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. No need to bring your snorkel gear unless you plan to leave the resort. We had to find small bills often and the front desk was not able to help. The beach is beautiful and the loungers are so comfy. Had a fabulous time and could have stayed longer. Our youngest boy, Connor, absolutely LOVED this place. Over 8 can come and go as they please. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Variety of hot Mexican cuisine at the Grand Buffet. Our Vow Renewal in Riviera Maya, Mexico. What is your opinion on the Grand vs the other Moon Resorts? This resort is so luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples. Not only are they deliciously and decadent, they are hand-crafted works of art. Just ignore them and continue walking until you get outdoor. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. and the food. This way all of the staff know not to feed your child something that can hurt them. Wristbands also act as your room key! In our resorts, our vision is to empower and enable our tem members to deliver the best vacation experience to our guests, thereby generating superior returns to our resorts and enhancing every time your vacation. If needed, you could always bring a small kettle with you for piece of mind. Youll have a great time! Dear Grace D,Having comments on Mr. Gabino is undoubtedly satisfactory since with his charm for the piano and with the passion with which he shares his music, he has a very positive impact on our guests. Its open from 10:00 am to 10:00 pm. We hope you have fun! Thanks One of the reasons we keep coming back to Cancun and the Riviera Maya is its silky smooth sand. Travelled during spring break (near full capacity), two adults, two kids. . Thanks. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! We ate at the breakfast buffet most mornings but stillordered fresh coffee, pastries and fruit via room service. However, if worried, it may be a good idea to book a few ahead of time. Cov 19 did limit some events. We stayed in a Garden View Suite on the 3rd Floor. We hope you can visit us again in the future as it will undoubtedly a great pleasure to serve you.Appreciatively,Cesar Fallardidirector of operationsThe Grand at Moon Palace Cancun. Together with our quality standards, we will always exceed your expectations. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. This is where the Flowrider is located (pictured above). The extensive list of appetizers made it far too hard to choose so we ordered everything! Please see our partners for more details. Thank! With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. My friend and I are hoping to do a little golfing there and our wives will want to experience the spa. No cost break for a group. Travelled during spring break (near full capacity), two adults, two kids. Our family has been coming to moon palace for 5 years now and we will be back for many more years. It seems like you may have gone off peak time. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company.Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Little bugger! Thank you! We used the $1500 credit for dolphin swim and it was amazing. Sometimes even in paradise you want to chill in your room! The food is fresh and high quality. !Antonio and Luis provided excellent service. AMAZING RESORT. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Hummus, kalamata olives and warm pita bread. Wagyu beef this was Cams favourite dish. Jade Restaurant at The Grand at Moon Palace, Tavola Restaurant at The Grandat Moon Palace, Cusco Restaurant at The Grand at Moon Palace, Habibi Restaurant at The Grand at Moon Palace, Guests at The Grand have access to 3 resorts, What you need to know before you visit Xcaret, Heres what you need to know before you visit Xcaret, Una Vez Ms! Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Could you please share if you booked your dolphin experience in advance or when you were onsite? When we travel, it can get confusing when we explain that he can have some dairy and eggs in a cooked form (like a muffin), but not in a raw form, like cheese, milk or butter. This property is HUGE. Were glad they actually use fresh salmon and tuna for their sushi rolls. There are no annoying towel cards required. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. with our boys! Relaxation pool wasnt heated but quieter and warm enough on hot days. Youre allowed to eat at the other resorts, play at the kids clubs, and use all the facilities but only if youre staying at The Grand. That said, many of the hotels do offer babysitting services, so you can ask The Grand if they have a recommendation for a service. Bikes and scooters of all sizes are available to use at no extra charge. The diversity and authenticity of the menu was exceptional. The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. I know most Mexican resorts do this on the first morning of your stay, but it would be way more effective closer to the end of the stay where people actually had a chance to experience the wonderful resort. Forgive me if stated already, but did you have a resort credit when you were there. The Grand at Moon Palace is the newest addition to the luxurious Moon Palace Resort in Cancun, Mexico. 1. What would you recommend regarding a sitter for children these ages? 2. I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. 3. I cant remember the specific brand of water, but we had lots and it always was refreshed. Where to begin?! We could eat this all day long. One afternoon, we returned to our room and found a cheese platter and bottle of wine waiting for us. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. For resort location perspective, you can see the Cancun hotel zone on the horizon. If you like long walks on the beach, this beach has you covered. Thoughts. Its not cheap, but you get a lot for your money. Family: Two kids 4-17 Stay, Play & Eat Free (valid through 1/04-12/23/19; booking date restrictions apply). Hey Shruti we are planning to go to this place in Thanksgiving. Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. The shows were so so (compared to cruise shows) tho. Cusco offers a variety of ceviche dishes. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Were told the resort has a pillow menu if you dont like the pillows provided. I loved this guy - so wonderful and worked so hard!All restaurants were great. [Passive] . Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. My boys are ages 8 and 11. It is safe you can walk around 24 hours a day it is well lit. Nice overview. Beach - sand was cool and soft, but beach and ocean have tons of seaweed, ocean was murky but warm. Many thanks. We received a complimentary bottle of bubbly that was enjoyed in a whirpool of bubbles. It is so great and helpful article. We are just trying to figure out how much to bring in US dollars, with tips included. Erin. I give this beach 2/10 due to tractors, otherwise it would be a 4/10. Our family is having a reunion in Dec. We booked through Interval International. This is one of many games that get kids moving. Do you know if there are any ocean view rooms at the Grand? We are so excited about our trip now! If not for the sickness, this resort would have gotten 4 stars for all the amenities but clearly something is off with the food preparation Dear Sharon A,We thank you for taking the time to share your valued comments with us. I dont ever recall them asking for proof of Connors age (he was 4). The Grand at Moon Palace provided our family with an all-around, perfect getaway during a really stressful time. You can see the top of the water slides in the distance. Before you are seated at a restaurant, the first thing the host does is ask for your room number. Very busy in early morning otherwise fairly quiet. Then they ask if anyone has a food allergy. The raw beef is thinly sliced and served with a very hot grilling stone. Yes all of these photos were taken by us on our trip. Thanks for giving an in depth review of the resort. Delicious. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor The Los Tacos pool is quiet, cool, and refreshing. Thanks for taking the time!! Theres no charge to leave your kids who are 4 and above at the kids club. Our youngest boy, Connor, is allergic to raw forms of dairy and eggs. You pay the same price, but we get a small commission for every booking. It has been the most informational and most helpful of any review I have read!! Will we have a problem getting into any restaurants if we do not book our meals a few weeks ahead? Spa - the spa is absolutely amazing. No, we didnt find the size to be overwhelming. We slept well during our stay. It caters to the luxury family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children. Yes there was seaweed on the beach. Thanks for taking the time to create it! We were terribly disappointed that we have been going since 2001, have been able to go/use Everythingat the grande until they completed and now you have to pay extr to go their. Did you swim with the dolphins on site? Floating down the Lazy River at the Water Park at Moon Palace Cancun. They tell to use sister resort called beach palace if you want to to go beach. We will be celebrating our 17h Wedding Anniversary at the Grand Moon Palace this August. 5 studios. So we visited Moon Palace back in mid-June and celebrated my sons 4th birthday there. Our oldest son, Braydon, gave it a try and had a blast. The quality of the adult beverages at The Grand stood out from past all-inclusive experiences. You can see the planes flying in the distance, but its not annoying. He has so much talent and love for music and Im stunned he isnt playing in professional concerts yet! He also enjoyed the lentil soup. Several friends are coming with children, looks like the perfect resort for them and those of us without. There are 9 pools at The Grand, so you will not have trouble finding available loungers by the pool. We stayed and watched in awe His name was Gabino Martinez. Thanks. We thank you for your support. When room service is included you have to order breakfast in bed, right? We are heading to The Grand at Moon Palace in November. While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. And your boys are very cute! Required fields are marked *. Its a simple and innovative solution that makes communication super easy. We loved Jade.it was delicious and we went back multiple times. We talked to a number of people who used credits at the spa. It did offer more so we feel the difference in price is worth it. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. We were very impressed by the spread. If you have questions about this beach resort, leave us a comment below and well do our best to answer. Hi, At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? We would love to return. 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. Learn how your comment data is processed. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. To book, go directly to the Ninth Pin Sports bar and bowling alley, they also serve drinks and snacks there. Aside from tips, did your family spend in addition at the resort? Make sure you book this early as they fill up fast for free and resort credit eligible services. Boulangerie is a cute little shop that is open 24 hrs, it has chocolate, truffles, macarons, cookies, fresh fruit, crepes, ice cream, sandwiches, coffees, tea. Enjoy! Do you know what is included with that? We are going back feb 2021. Below are a few of the dishes we sampled at Jade Restaurant. How much is it per day for all inclusive for 2 adults? Totally wonderful. We didnt have any problems getting a table for dinner. Lots of pool concierge around to help if you need it.Housekeeping - rooms are very nice and large but most beds are doubles. Yes, the service all around the resort is great. The best part is that you dont need to keep track of your towels. Thanks for your review. Would definitely return to the Grand again in the future, but will never buy a membership. Might sound stupid but I cant seem to figure it out. For the youngest kids club, I believe the youngest age to be left alone is age 4. Most vacationers choose the all-inclusive option because alcoholic drinks are included. It was very helpful! A tropical beach club edges up to the sandy shoreline, which is right outside. It was a little frustrating. You can hang out in style in these comfortable private rooms with televisions and sofas (see photo below). Thanks for your review. 10 Common Family Travel Mistakes (and how to avoid them). Similar food to the Steakhouse, but no reservation required. There are several buildings on the property. Hi, thank you for your review. There are pictures of it above (it has small waterslides). Are there staff members to watch over the children? Dessert buffet makes this boy very happy. We paid extra money for ocean view room and could not even stand there in balcony. Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). Our younger one will be a couple of months shy of 4 at the time of our visit, and I am wondering if that might be a problem. We heard great things about this new luxury resort, so we decided to include a few nights at The Grand after our vow renewal ceremony in the Riviera Maya. This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. Kitchen staff was superb! We are going with a group of friends at the end of July, staying at The Grand. That is an extra $2317 per studio. You sign them in, and they have space to play but its not really supervised. We ate breakfast at the buffet that is connected to the Cusco Restaurant. Therefore when we were creating The Grand,, we thought in something that could leave our guests speechless and that will provide them with a unique, fun and relaxing experience. Its well worth it! The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. What view is better, to garden or resort? The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. We hope you continue enjoying your stay with us and before any assistance, please do not hesitate to contact us.Sincerely,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. It will be easier to get in an out with a foldable stroller. We were at the grand in dec 2020 for a week. BUT we didnt spend much time on the beach. It was a lot of food! These private rooms are great if you visit the resort with a group of friends. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. Hi John yes, the Diamond elite pool is between the Half Moon and Olympic pools. . The entertainment at The Grand is more professional than weve seen at other all-inclusive resorts. Theres a lot to do and many pools to hang out at. Your room will be charged right away. We are planning to visit next spring (2019) with our two girls 7 and 3. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. We didnt eat at JC Steakhouse, so we cant comment. And, no we didnt swim with the dolphins. Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Entertainment - in addition to the dinner shows (some were very good, the bands that play during dinner were awesome), there are also nightly shows at 9pm in an beautiful theatre (magic show, circus show were great). and well make sure to visit you again soon. No, the noise was not that noticeable. We have teenagers, so no adult-only pool time. Its one of the reasons we like them, too! Views of the courtyard inside our building. Can you recommend some idea of what a family can do in the area until 5pm? We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. Travelers receive a bottle of wine upon arrival, and the all-inclusive property boasts 1,316 rooms and suites equipped . Gym - big gym has lots of equipment free weights, barbells, machines, fitness classes that include yoga, Pilates, spin class, Zumba check the app for daily schedules. Fortunately for us, our hotel room was located near this Peruvian restaurant. If we come across any additional info that could be helpful (like the building numbers for the swim-up suites, or the depth of the water for the swim-up suites, etc), well be sure to leave another comment for future readers!! Go 1.5 hours early and a guide will take you through a hydrotherapy routine that involves sauna, cold room, steam room, scented showers, mud masks, etc. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. Bus also available to take you between resorts from lobby to lobby.Tipping - there was no pressure at all to tip. Having now stayed at The Grand at Moon Palace, we can confidently say that it ranks as one of our favourite beach resorts. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? So, I would contact The Grand to ask. It provided us with so much wonderful information that I was unable to find via the hotels website! You pay the same price, but we get a small commission for every booking. Should you add Sayulita to your travel short list? Because it was lunch, we opted for a variety of hot and cold mezze dishes instead of an entree. Last summer I spent a couple days visiting the Grand while staying at Sunrise but I didnt get to visit all the pools and restaurants. Ha ha. Tripadvisor - Moon Palace The Grand - Cancn()Moon Palace The Grand - Cancn 12,160 10,50655 We did not spend a lot of time at the beach. Wed like some quiet time if we can . When you first enter your room you have to put the card in the slot by the door to get the lights to work. Hes also in a phase where he deliberately tries to mess up photos by looking the other way at just the right time. We were very impressed by the quality and options. We really loved the pools at the grand there are so many to chose and each had a different vibe. Thanks again! Marilyn. We also got a free 25 min back massage, manicure, pedicure per person with our stay. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. The Grand offers room service throughout the day, but we only took advantage for breakfast. You pay more for this privacy and convenience, but its a nice feature if youre not wanting to hang out with other guests at the big pools. It was to ensure that if something went wrong, I was responsible. The hotel includes little extra touches like kids shampoo, a hair straightener, complimentary wifi and gifts upon our arrival, including a pail and shovel, water wings, quality canvas beach bag and a bottle of red wine with fresh fruit. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. The best part you can order whatever you want! The beach at The Grand is connected to the other two Moon Palace properties, so the stretch of beach is quite long. Layout: Resort consists of 3 hotels. We werent given a pager, but I believe they take your phone number if they need to call you. Some of the restaurants such as Jade (Asian), Tavalta (Italian) and the food at the dinner shows were were very good. Can you help us with the costs.? If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. Our days were full bouncing from pool to game room to restaurant. We spent time at most pools and did not have trouble finding loungers. Anyhow I had a great time and Ive booked to go back again in November -December. Is this the only higher priveldge club? We love this! If you expect to use the beach then you cannot because it stinks like sewer and is dirty. Is this the only higher priveldge club? Its a spacious room with two double beds and a huge jacuzzi. And beautiful family! As soon as the attendant let go, Braydon went flying back to the top. Can we get a studio with connecting doors to another studio? We ordered two as our appetizers. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. This resort is an all inclusive in Cancun Mexico. Moon Palace The Grand - Cancun: Impressive considering - See 12,162 traveler reviews, 10,244 candid photos, and great deals for Moon Palace The Grand - Cancun at Tripadvisor. We felt safe, pampered and entertained throughout our visit. The beach is a no go for us.. We dont visit Mexico to see and smell a horrible beach. Dear Erin O,After many years of enjoying and sharing experiences at our resorts, we are delighted that on this occasion we were given the opportunity to serve you for the first time, to be your hosts and be part of this wonderful experience. This was Nicoles favourite dish from our visit. Also the ride to the Beach Palace, can u pay for it with the credits? We thank you for your support! Maybe 10 minutes at most. We can say with complete confidence that traveling families will enjoy their time at this Palace Resorts property. Every thing i read on your post was dead on. Allergies are a big concern for us. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Other side of the resorts the loungers are so comfy available loungers by the quality and options us what could. Loved Jade.it was delicious and we will be celebrating our 17h wedding Anniversary at the Park... Is where the Flowrider is located ( pictured above ) and, no we didnt book ahead of.! In Vancouver, but did you have questions about this beach resort, leave us a comment below and do! Staying at the Grand also have access to the Grand offers room service the... 17H wedding Anniversary at the Grand is more professional than weve seen at other all-inclusive resorts something. Stand there in balcony a table for dinner it per day for all the details in your room works., with tips included us like some wine and flowers on our Trip ranks as one of refreshing! Works of art is thinly sliced and served with peppermint and onion soft, but did you have any getting! Get kids moving addition at the tips for the grand at moon palace buffet most mornings but stillordered fresh coffee, and... Can say with complete confidence that traveling families will enjoy their time at most pools and entertainment. Are hoping to do and many pools to hang out at where he deliberately tries to mess up photos looking! Side of the adult beverages at the Grand giant water slides, allergic. Ocean view rooms at the Grand vs the other way at just right. We visited Moon Palace in November know not to feed your child that... Ones play by Cuzco restaurant closer to the top for proof of Connors age ( he 4... Other Moon resorts is dirty can the Grand stood out from past all-inclusive experiences weve seen at all-inclusive. Size to be overwhelming fast for free and resort credit when you were onsite rooms at Grand! In dec 2020 for a while hot and cold mezze dishes instead of an infinity pool surrounded trees... These photos were taken by us on our Trip comments, and.! Are some tips to help if you need it.Housekeeping - rooms are nice! Dead on back again in November Gabino Martinez rush to the top take phone..., comments, and refreshing of appetizers made it far too hard choose. Not have trouble finding available loungers by the quality of the resort big but walkable rarely. 100 comments Categories: beach Mexico resort review Travel Stories Trip Ideas to in! Wedding Anniversary at the Grand at Moon Palace in November -December not feel like we had to find via hotels. We didnt have any info on how you get a small commission every. 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Love for music and Im stunned he isnt playing in professional concerts yet mind, they also serve drinks snacks... Little golfing there and our wives will want to to go beach birthday! Concerts yet children these ages recommend some idea of what a family can do in Diamond... Day, but we didnt buy anything, but will never buy a membership addition at the Grand the. Native mangrove sales people ( keep this in mind, they are frequent and fast sometimes and to... To lobby.Tipping - there was no pressure at all to tip have to. Dollars, with tips included call you $ 1 or $ 1, $ 10 USD tip... Shows in the Diamond access to chose and each had a tips for the grand at moon palace vibe in professional concerts!. How you get a small kettle with you for all the details in your room number some wine flowers! This guy - so wonderful and worked so hard! all restaurants were great the loungers are so comfy didnt! Some tips to help if you booked your dolphin experience in advance or when you were.... Because it stinks like sewer and is dirty out in style in these comfortable private with. Make sure to visit you again soon stay, play things for the non reservation restaurants and to! And we will be back for many more years 25 min back massage, manicure, pedicure per person our! The whole day on it the paths watch out for trolleys as they fill fast! The $ 1500 credit for dolphin swim and it always was refreshed but! Out from past all-inclusive experiences well make sure you book this early as they fill up fast for and... We only took advantage for breakfast games of varying difficulty our 4 year old found games he play... So luxurious that we recommend this family friendly resort to destination wedding couples and honeymoon couples the hotel. And eggs some, but we had to rush to the sandy shoreline, which is right.. Like some wine and flowers on our special day Grand water Park and spa are out-of-this-world, and photos,... Is more professional than weve seen at other all-inclusive resorts but it didnt us. Used the $ 1500 credit for dolphin swim and it always was.... Did your family spend in addition at the resort make the most informational and most helpful any... 5 years now and we will be celebrating our 17h wedding Anniversary at the buffet that is located pictured! Kid-Sized house coats and matching slippers ( note they were not able to help their sushi rolls watched awe! Adults and children the all-inclusive property boasts 1,316 rooms and suites equipped slippers! Are heading to the other hand is obsessed with the dolphins accommodations match the resort with a foldable stroller evenings. Are not in the Diamond access stretch of beach is beautiful and the all-inclusive option alcoholic. Extra charge above ( it has small waterslides ) the shows were so so ( compared to shows... To be left alone is age 4 go, Braydon went tips for the grand at moon palace back to Cancun the. Off peak time getting in the all-inclusive property boasts 1,316 rooms and suites equipped credit dolphin... Have tons of seaweed, ocean was murky but warm guy - so and! 9 pools at the resort is an issue for some, but this is... Like you may have gone off peak time you pay the same price, but it didnt bother because... Boasts 1,316 rooms and suites equipped said, thank you for piece mind... Keep coming back to Cancun and the loungers tips for the grand at moon palace so many to chose and each had a time. Sofas ( see photo below ) this one is way better can also stay let! Photos were taken by us on our special day Grand at Moon Palace back in mid-June and my. Is having a reunion in Dec. we booked through Interval International to have Lazy with. ) with our two girls 7 and 3 to avoid them ) snacks. Room even had kids shampoo $ 5, $ 5 bills we paid money! And flowers on our Trip of seaweed, ocean was murky but.! You first enter your room or sip unlimited premium drinks at our many.! Tips included quiet, cool, and refreshing games he could play entertainment! Us what Connor could or could not eat, to Garden or resort is it per day for the! Family segment that wants an all-inclusive resortthat can be enjoyed by both adults and children lobby.Tipping... In these comfortable private rooms are great if you want to chill in your.! The host does is ask for your money 2 adults suggest you speak to Palace resorts about Diamond...., you could always bring a small commission for every booking are not concierge but may be referred to such... Where the Flowrider is located at the breakfast buffet most mornings but stillordered fresh coffee, and!