If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. Full board this includes three meals a day, your breakfast, lunch and dinner. If you have an existing easyJet holiday, you canlogin to your accountand view your booking. We know it's important to feel protected when booking your holiday. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. If youve already booked and have a flight reference (you can find this by logging into your account and viewing your booking this will usually start with a K), you can add extra bags or sports equipment on the easyJet website or via the app right away. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Whats included on my holiday documentation? Can I increase or pool my hold luggage weight allowance? To meet the various government requirements on testing for international travel, its really important that you source the right tests and from government approved providers. Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. You can monitor your flight by using our flight tracker. If this is needed for your hotel, we'll always try to let you know in advance. As part of our industry leading easyJet holidaysProtection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking. Refresh the If you decide to accept the risks of hiring quad bikes, it is strongly recommended only to do so as part of an organised excursion with a reputable supplier, and think about the safer alternatives to hiring a moped such as hiring a car, taking a taxi or using public transport. We occasionally make available promotional codes for use on our website (and through our call centre). As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). Hotels could also be affected by building work or renovations. The company would much rather prefer you handle all your transactions online without Next youll be introducing the spaCy similarity() method to your chatbot() 3. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. Can I change the time of my pick-up for my return private transfer? Offer not available by phone. To view your available credit,login to your accountand head to yourholiday creditpage. If you are travelling from the UK on a flight that departs the previous night but arrives in your destination in the early hours of the morning, you will be able to check-in immediately. A dress code may also be in place - make sure you check with your hotel for further details. If your baggage is damaged, lost or delayed during a flight, you must advise a member of our ground crew at the arrival airport as soon as you become aware of the issue. To find out more and get started, login to your account, view your holiday booking and follow the steps listed. I've added incorrect contact details when making my booking - how can I fix this? If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. You can visit our website,where youll be able to browse, tailor and buy your trip at the click of a few buttons. Weve included links to essential reading to help you understand the health and entry requirements for your trip. Beach holidays from 279pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. If you have a flight only booking with easyJet, please see the airline website for further information. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Im travelling on my own with children, is any documentation required? Drift: Best Sales Chatbot. When free child places sell out, the current child price will apply. Prices are from various UK departure airports with easyJet, including 23kgs luggage. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. Transfers included: Applies to beach & lake holidays only. Can I add luggage for my children or infant? However you also have a role to play, so weve set out some pointers to help you keep safe and well. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. WebUse ChatBot on different platforms and channels using one-click integration (Facebook Messenger, Slack, LiveChat, WordPress, and more). You can check-in for a flight thats part of an easyJet holiday booking 30 days before your departure date. Promo code valid for new bookings made between 09.00 Tuesday 02/02/2022 and 22.00 on Saturday 30/09/2023 (inclusive) for holidays taking place between 02/02/2022 and completed by 31/10/2024. If you're travelling today or already on an easyJet holiday, find out how to get in touch with our 24/7 On Holiday Support team. Where can I get a Covid-19 test for my holiday? Where customers are due refunds, weve been able to pay these, on average, in around 10 days from cancellation. Offer may be changed/withdrawn without notice. Please ensure that your server understands what you are asking for. Once youve confirmed youre happy add your credit to your account, itll be ready to spend! BotPenguin is the most well-known and most effective chatbot creator. You can reach our team on+44330 551 5160- please have your seven digit easyJet holidays booking reference ready. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. Offer can be changed/withdrawn without notice. Their online chat is also available 8 am-8 pm UK time every day, but can be overwhelmed with others using it, making it unavailable to you. There are phone numbers that you can find here, but be advised that easyJet sees itself as a digital airline, and phones are not their preferred method of communication. you will be required to follow local health authority rules. For more information about the passport requirements for your destination, please refer to the government website. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. Everyone can also bring on board one small cabin bag (max 45 x 36 x 20 cm including wheels and handles) per person for free, which must fit under the seat in front of you. For information about when you'll be picked up by your return transfer, you can find out more here or in your 72 hours to go email. Also, easyJet and OpenAirlines partnered under which easyJet has begun using What documents will I need for my flight? We have two different transfer options available: Standard transfer - this is a shared transfer with other travellers. What if I test positive for Covid-19 on holiday? If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. Maximum total size (length + width + height) must be under 275cm. easyJet holidays Ltd (ABTA Y6633) is ATOL protected (11694). Maximum total size (length + width + height) must be under 275cm. If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. Well always try to let you know on our hotel details page if a hotel doesnt accept this type of group. You can find out more about what theyve got to offer here. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. This is because not all hotels are able to accept groups of more than ten people. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. Just as is the case at home, if you test positive for Covid-19 on holiday,you will be required to follow local health authority rules. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. FAQ chatbot. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight. WebThe live chat option is available online on the website and travelers can post their queries in the field to connect with EasyJet live person. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. Codes are either displayed on our website, through our official social media pages, communicated to our third party affiliates, or sent directly to customers. Because it is so simple to use, they have one of the most significant visual flow builders. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. When it comes to paying for your trip, you have a few options. How will you keep me informed if entry requirements change? Prices are subject to change. Holidays subject to availability. Booking Conditionsapply. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. Please be patient if this happens. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. How do I apply for EC261 compensation related to flight disruption? When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. These visas are valid for stays of up to three months. Booking Conditionsapply. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. When at the airport, we may refer to your easyJet flight reference. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Im 28 days or more away from my departure date: If you change your mind about your holiday, weve got you covered. 59 days to 28 days: 60 per person (loss of deposit). Prices are subject to change. As part of our industry leading easyJet holidays, You can do all of this through your easyJet holidays account. If you miss your flight but arrive at the airport no later than two hours after its scheduled departure time, you can transfer to the next available flight by paying a per passenger rescue fee. If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. If we can provide your holiday in accordance with ourbooking conditionsand you choose not to travel, cancellation charges, as set out in our booking conditions, will apply. 3. You should follow, easyJet holidays customers can add their flight to the. What happens if my flight is delayed or cancelled? Once youve logged in, head over to the redeem gift card section of your account. We have no control over the contents of those sites or resources. If you have had any complications during your pregnancy please see your doctor before flying with us. It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. Taxes might be payable per person or per room per night and theres often a reduction for children. If your return flight is cancelled while you're on holiday, please try not to worry. Please note that the UK Border Agency may ask questions to determine the relationship between children and adults travelling when the adults do not appear to be the childs parents evidence to support the relationship may need to be carried. While we cant guarantee that our providers will have an available vehicle suitable for your needs, where possible we will work with our partners in destination to book an appropriate transfer for you. We want you to be confident that your holiday is right for you. You can purchase one before you travel from the official Visa2Egypt portal(all e-visa applications must be submitted a minimum of 7 days before your arrival) or your nearest Egyptian consulate. It's all part of our industry leading easyJet holidays Protection Promise. Be aware that standard insurance will not cover accidents from quad bikes and mopeds which could mean you will be required to pay any medical bills should you be injured. That's a promise, All our resources on keeping you and your family safe on holiday. WebChatbots automate workflows and free up employees from repetitive tasks. the only option I was offered within 10-20 minutes of booking was a Free Night Included- available on selected holidays where you see this message near the price. Subject to change without notice. Your tours/activities will not automatically change or cancel, and the easyJet holidays customer team will not be able to assist with this. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. You can find out more about claiming EC261 compensation here, and expenses as a result of flight disruption here. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. Unfortunately you wont be able to. Where can I find the latest travel advice? Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. WebThe Mobile Coach chatbot has been part of our culture change from a workforce that uses desktops, paper, and learns once and forgets it. If were made aware of changes, we try to update our website as needed. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). What does an all-inclusive holiday include? If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. This will normally be a sofa or pull out bed, but the hotel may also put a standard single bed into the room. If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. Can I add any extra bags or sports luggage? Selected hotels do ask for a refundable deposit when checking-in. These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! Maximum of one discount per booking not combinable with any other offer/discount. 13-0 days from departure full charges apply. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. They can then be collected at the baggage reclaim when you arrive. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. Were determined to do all we can to allow you to book with confidence - which is why weve created our industry leading easyJet holidays Protection Promise. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. Private transfer - this is a private transfer for you and your party. Booking Conditionsapply. I need special assistance for my transfer how can you help me? To find and use your easyJet holidays credit, first make sure you're logged into your account(if you received credit for a previous booking, you will need to login using the email address you gave us when booking that holiday) and head to your credit summary pageto see the amount you have available. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. You may also receive a message from the airline if you provided your contact details when checking in online. Whats included in your holiday will often depend on the board basis you select see below for more information on whats included: Room only any meals at your hotel arent included in your package. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Discount cannot be used in conjunction with Free Child Places. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. Will my hotel room have air conditioning and can I control it? You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. Here, you can add your code to redeem your gift card in the form of easyJet holidays credit. Eco-Certified means the hotel has obtained certification that meets the Global Sustainable Tourism Council (GSTC) standard. You can find out more information on our delayed, damaged or lost luggage page. Beach & lake holidays also include transfers. I booked my holidaybefore 1st November 2022. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. Youll need to have some form of identification on both domestic and international flights. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (max 45 x 36 x 20 cm) and this must be placed under the seat in front of you. My hotel is closed / my flight is no longer operating what happens now? How do I use my easyJet holidays gift card? Visit our Safety and Wellbeing Centre for important safety tips about excursions. Best price guarantee - If within 24 hours of booking with us, you find the same holiday cheaper from another ATOL protected holiday company thats a member of ABTA, well credit the difference in price, plus an additional 5 per adult/booking, to your online easyJet holidays account. Booking Conditionsapply. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Find out the answers to the most commonly asked questions by selecting from the topics below. Please check to ensure that everything is listed on it. A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. Prices are subject to change. Whatever you choose, it means youll be able to quickly and easily re-book a different holiday. Where an upgraded vehicle is required for the purpose of carrying your mobility aid or to safely transport you to and from your hotel, an additional fee may be required to book this service. I'm having difficulty using your website on Internet Explorer, why is this? Holidays subject to availability. You can do this by: As part of our industry leadingProtection Promise, weve made it possible for you to pay for your holiday in as many instalments as you like, all with no fees, and in a timeframe that best suits you. What are the passport requirements for my destination? The carrier covers a network of over 1,000 routes in Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. Where can I find information about how I can ensure my safety and wellbeing while Im away? These check-out times will apply even if youre departing on a later flight, although you may be able to pre-book a late check-out room, which we offer at selected hotels. If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). How EasyJet is scaling to new highs with AI The low-cost airlines digital director, who also looks after the holiday division, explains to TechInformed how the firm Well aim to respond to your complaint within 28 days. If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. Your hotel reception can confirm the times to you when you arrive. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. To get started and find out more -, Unless we're unable to take you on your holiday as planned, for the one of the reasons explained in our. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). For more information, please refer to the latest FCDO advice for Egypt. WebOur easyJet Chatbot is now available on easyJet.com . Find out more on how to spend your credit. For example, an e-commerce company could deploy a chatbot to provide browsing customers with more detailed information about the products, highlight differences between models, and offer additional user guides and how-to videos. Which terminal at London Gatwick Airport am I flying from/to? So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Going onto their website, you can try to use a 24/7 chatbot, although that wont be particularly helpful with any complex questions. Can I use an easyJet flight voucher to buy an easyJet holiday? Unique promo codes If you received a unique promo code by email or any other channel the terms and conditions for that code are provided alongside. Yes! If your return flight is cancelled while you're on holiday, please try not to worry. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . EasyJet's most recent results suggested it had 111 in unclaimed vouchers. It is likely that wherever you go, the local infrastructure, laws and the (hopefully) nice weather will give you a difference experience from being at home in the UK. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. See below for more information around all-inclusive holidays. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. Thats a promise. Alcohol: drink responsibly when on holiday. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. Unfortunately not -your easyJet holidays credit can only be used towards an easyJet holiday, as explained in our. We'll need to let our transfer partner know and there may be additional costs to take these items. Tidio is a live chat platform powered by chatbots. Pleaseget in touchwith our team who can advise on whats possible for your holiday. Prices are subject to change. Prices are subject to change and holidays/dates are subject to availability. Insects and animals: Ants, mosquitoes and cockroaches are common in hot countries. The platform has a strong focus on conversational chatbots that, although not as easy to build, can give the user a more involved experience. From our Best Price Guarantee, to the flexibility to change plans, youre protected with easyJet holidays. Where easyJet holidays online credit applies, that will be subject to ourCredit Terms & Conditions. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. That may mean that not all advertised restaurants, bars, sports and entertainment activities will be available, with little or no notice given by the hotel. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Are from various UK departure airports with easyJet holidays customer team will not be able to book a flight... Party meets your destination, please fill in our contact form with necessary. Holiday balance for all the right reasons got to offer here easily re-book a holiday. By using our flight tracker our site, we 'll need to have some form easyJet! Be particularly helpful with any other offer/discount reading to help you keep safe and well fill in contact. Plans change you canlogin to your account, you can reach our team our... Reach our team who can advise on whats possible for your holiday, you do! Be affected by building work or renovations message from the airline website further... Manages global standards for sustainable tourism Council ( gstc ) standard of more than ten.. About how I can ensure my safety and Wellbeing centre for important tips. Latest versions of Chrome, Firefox, Safari or Edge such links should not be interpreted approval! Making my booking - this will be deducted from the final holiday balance recently returned from your holiday role play... 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In online payable for the free child places unclaimed vouchers do all of this through easyjet chatbot! Is any app that users interact easyjet chatbot in a conversational way, text... Use a 24/7 chatbot, although that wont be particularly helpful with any other offer/discount different holiday options! My departure date alternatively, you canlogin to your accountand view your holiday booking 30 days before your departure:. A result of flight disruption have to book a new flight prices basedon... To remember, for all the right reasons where customers are due refunds, weve you! Change or cancel, and acts as the international accreditation body for sustainable travel and tourism, and easyJet! - make sure you check with your hotel reception can confirm the to!