You should only return your expired card by mail orto a Fair Fares NYC location if there is money left on the card and you would like to request a refund. Fair Fares NYC Card Replacement or Refund. If you need help using the NYC ACCESS HRA mobile app, you can go to any Fair Fares NYC location and a staff member will help you upload your documents. This is a great place to learn all the basics of ridesharing. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. You can apply for Fair Fares NYC using any computer, smartphone, or tablet. Find available services in your area, use filters to find just the right option for you, then hail your ride right from RideGuru. RideGuru Newsletter - regular updates on the world of rideshares, right to your inbox, Weekly Highlighted World Destinations to inspire your next trip, Rideshare News and Updates - stay on top of the rideshare industry, Take a poll, ask a question, advertise your service or items, Try being a RideGuru and answering others' questions. 633 Third Ave, 10th FL, New York, NY 10017. You can report aFair Fares NYC MetroCard that is: It is very important that you make your reportas soon as you are aware of the situation. You should only return your expired card by mail orto a Fair Fares NYC location if there is money left on the card and you would like to request a refund. Fifth Avenue Committee You can report aFair Fares NYC MetroCard that is: It is very important that you make your reportas soon as you are aware of the situation. Progressive Caucus Options for subways and buses include Pay-Per-Ride, 7-Day (Weekly), and 30-Day (Monthly) Unlimited Ride. New York City residents who applied and are eligible to receive a Fair Fares NYC subway and bus discount will receive their Fair Fares NYC MetroCard in the mail 2 to 3 weeks after their application is approved. Please do share. Fair Fares shouldntrequire a special tax, TWU Head Rips Vance On Laissez-Fare Beats, De Blasios being terribly un-fare: His stance on farebeating arrests isn't progressive at all, To prosecute or not prosecute fare evaders, MetroCard discounts for low-income New Yorkers should be funded in de Blasios budget, BP Diaz says, New Policy Nixes Prosecution for NYC Turnstile Jumpers, Riders Alliance holds Albany rally for transit fix-up funds, Advocates rip de Blasio saying available evidence shows fare-beaters are mostly poor, Turnstile Jumping Pits de Blasio Against Police Reformers, Turnstile jumping should be prosecuted by Manhattan DA, Lhota says, BronxTalk: Transit Issues, Interview with Harold Stolper, Turnstile policing, David R. Jones on Here and Now, NYPD debe rendir cuentas sobre arrestos de evasores en elSubway, Council Passes Lancman Bill For Subway Fare Evasion, Bill To Force Reports On Fare-Beating Arrests Passes Council, Turnstile jumping data on arrests, summonses could be made public under City Council bill, New York City's poorest riders badly need our help. When you return your damaged or not working card, Fair Fares NYC will send you a replacement card. Yet, many more New Yorkers still qualify and need to enroll. Staff is available through the automated phone system during business hours, except on City holidays. Carlina Rivera I thought more info on this Phoenix/Arizona startup rideshare company named Hum may be helpful to drivers in the state or in the unlikely event the company can manage to expand their business. Low-income metro card proposal excluded from mayors budget, Eleven things to watch for in de Blasios executive budget, Advocates push de Blasio to get on board with half-price MetroCards for low-income New Yorkers. which is the current surge multiplier at the time of this estimate, Learn about Uber, Lyft, and Other Rideshares, Uber Airport Pickup/Drop-off Policies (plus other rideshares). Please check your credit or EBT card account before you call to request a status update. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Get answers to frequently asked questions about Fair Fares NYC. Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. Answer the questions above to check your eligibility, then apply online! This means if you add $10 to your Fair Fares NYC MetroCard, you will have the whole $10 on your card. Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. for Fair Fares NYC. Association of Community Employment- Programs for the Homeless (ACE) Magazine, October 17, 2017, Report: NYPD Targets Communities of Color for Jumping Turnstiles, By Joshua Scott Albert, mass appeal, October 17, 2017, Group says report shows racial disparity in NYPD fare evasion arrests, By Jose Martinez, NY1 News, October 16, 2017, Brooklyn turnstile jumping arrests target poor African-Americans: Report, By Vincent Barone, amNewYork, October 16, 2017, Bill de Blasios Police Reform Agenda has Achieved Much and Disappointed Many, By Jarrett Murphy, City Limits, October 16, 2017, Poor black Brooklyn residents targeted for fare evasion arrests: Report, By Kristin Toussaint, metro, October 16, 2017, Poor Black Communities Targeted for Turnstile-Jumping Arrests, Report Says, By Gwynne Hogan, dnainfo, October 16, 2017, Report: Poor Black Brooklynites Most Likely To Be Arrested For Turnstile Jumping, By Emma Whitford, gothamist, October 16, 2017, Helping the Poor Get Through the Turnstiles, By The Editorial Board, New York Times, August 3, 2017, No excuses, Mr. Mayor support Fair Fares, By Nick Powell, City & State, July 31, 2017, De Blasios Progressivism Doesnt Include Right to Public Transit, By Felipe De La Hoz, Gotham Gazette, July 17, 2017, Can Turnstile Jumping Be Prosecuted Kindly?, By Emma Whitford, Gothamist, July 17, 2017, Fare evasion is a crime of poverty, By Rory Lancman and David R. Jones, Daily News, June 16, 2017, When People Cant Afford Transit, New York City Pays for It One Way or Another, By David Meyer, Streetsblog, June 16, 2017, De Blasio MTA Appointee Slams NYPD Fare Evasion Arrests, By Madina Toure, Observer, June 7, 2017, NYPDs unfair fare-beating policing continues, despite calls for transparency, By Vincent Barone, amny.com, June 7, 2017, Quieren que el NYPD d datos sobre arrestos por evadir tarifas, By Camille Padilla Dalmau, El Diario, June 7, 2017, De Blasio Declines To Fund Half-Price MetroCards For New Yorkers Living In Poverty, By Emma Whitford, Gothamist, June 7, 2017, Help Poor New Yorkers Buy Transit Passes, By the Editiorial Board, New York Times, June 6, 2017, NYPD Wont Release Arrest Info on Turnstile Jumping, MTA Board Member Says, By Gwynne Hogan, dnainfo, May 22, 2017, Criminal Justice Advocates Call on de Blasio to Provide Discount Fares for Poor New Yorkers, By David Meyer, Streetsblog, May 17, 2017, Activistas insisten en los $200 millones para subsidiar la MetroCard, By Edwin Martinez, El Diario, May 18, 2017, Fair Fares movement urges half-price MetroCards for poor to ease turnstile-jumping crime, Dan Rivoli, Daily News, May 18, 2017, Pinsalo antes de saltar el torniquete en el Subway! MTA station booths only accept cash payment for Fair Fares NYC MetroCards. (Hover mouse over map to see details), A selection of recent press on the Transit For All campaign, Something to see here: Farebeating is a serious problem underground, By Daily News Editorial Board, February 12, 2019, New York Citys Poor Were Promised Half-Priced MetroCards. Please do not include personal information or expect a response. New York City residents who applied and are eligible for Fair Fares NYC and would like to apply their discount to Access-A-Ride trips can start using their discount on trips booked 3 calendar days after the Metropolitan Transit Authority (MTA) verifies their Access-A-Ride enrollment. You are still welcome to apply at nyc.gov/accessfairfares. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. How it Works Fair Fares NYC helps low-income New Yorkers save 50% on public transportation including subway fares, eligible bus fares, and Access-A-Ride paratransit trips. How do I report bad drivers? You must add time or value on your Fair Fares NYC MetroCard to use it. on February 21, 2023. Most languages are available through a staff person. Fair Fares NYC participants are enrolled in the program for one year. CAAAV Organizing Asian Communities Remember when some dude died after getting kicked off Lyft? Housing Conservation Coordinators Beware! Please include the following information in the envelope with your card: It looks like you may not be eligible You must call 511 before the end of the 30-day unlimited ride period to qualify for a refund review. Once a card is mailed, you must allow for mail delivery. Please check your credit or EBT card account before you call to request a status update. Fair Fares NYCwill not ask about immigration status or record any information about immigration status. To find out more about how the City might use the data you share with ACCESS NYC, visit the Terms of Use for NYC.gov, and Privacy Policy for NYC.gov. You may be asked to provide documents to verify your identity, age, residency, and income. Report your card as lost in an MTA vending machine: Refunds for a Card Lost in an MTA Vending Machine. Report the card as not received or lost in the mail: Log in to your ACCESS HRA Fair Fares NYCaccount. Learn more in our new report, The Transit Affordability Crisis. City of New York. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Rafael Salamanca You can return your card any time after you discover that it is damaged or not working. If your application is approved and you select the subway and bus discount, you will receive your Fair Fares NYC MetroCard in the mail 2 to 3 weeks after your application is approved. Once the weekly unlimited or monthly unlimited ride period ends, the bus fare box or subway turnstile will start deducting half-fare if there is value on your card. You can also update information, such as your mailing address, through your ACCESS HRA Fair Fares NYC account. Follow the step-by-step instructions below to design your fare metro card form: Select the document you want to sign and click Upload. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you in person at a Fair Fares NYC location or by mail. If you are eligible to receive a replacement card, it will be mailed to you 2 to 3 weeks after you report that the card was lost or stolen. Rafael Espinal You should call 511 immediately after reporting your card as lost or stolen. We value your privacy. Corey Johnson Plan for Fare and, Tarifas del subway: La gente ya lo pasa mal para llegar a, MTA fare hike proposal for 2017 details unveiled. You half the regular fare when you swipe for Pay-Per-Ride in to your HRA! 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